Cookie Policy
Information about the cookies we use and how you can control them.
Last updated: 15 January 2026
Cookie Policy
Bold Move Property Solutions Sdn Bhd ("we", "us", "our") operates the website boldmove.pro. This Cookie Policy explains what cookies are, how we use them on our website, the types of cookies we employ, and how you can manage or disable them. This policy should be read alongside our Privacy Policy, which provides further detail about how we handle your personal data.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used across the internet to make websites function properly, improve user experience, and provide information to website operators. Cookies can be "persistent" (remaining on your device for a set period or until you delete them) or "session-based" (deleted automatically when you close your browser). Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that the website uses ("third-party cookies").
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage to collect information about how you interact with our website. References to "cookies" in this policy include these similar technologies unless the context indicates otherwise.
2. Why We Use Cookies
We use cookies on boldmove.pro for several important reasons:
- To ensure the website functions correctly and securely, allowing you to navigate between pages, submit forms, and access secure areas.
- To remember your preferences, such as your cookie consent choice, language settings, and any form data you have partially completed.
- To understand how visitors use our website so that we can improve its design, content, and performance.
- To measure the effectiveness of our online marketing campaigns and understand which channels drive the most enquiries for our plumbing and electrical services.
- To detect and prevent fraudulent activity and protect the security of our website and users.
3. Types of Cookies We Use
The cookies used on our website fall into the following categories:
3.1 Essential Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, form submission, and access to secure areas. Without these cookies, the website cannot function properly, and they cannot be disabled. Essential cookies do not collect personal information for marketing purposes.
- cookie_consent — Stores your cookie consent preference so that the cookie banner is not shown repeatedly. Duration: 365 days. First-party.
- PHPSESSID — A standard PHP session cookie that maintains your session state as you browse the website, ensuring that form submissions and page requests are processed correctly. Duration: session (deleted when you close your browser). First-party.
- csrf_token — A security cookie that protects against cross-site request forgery attacks when you submit forms on our website, such as the contact form or quote request form. Duration: session. First-party.
3.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting information about which pages are visited, how long visitors spend on each page, which links are clicked, and whether any errors occur. The data collected by these cookies is aggregated and anonymised, meaning it does not directly identify you. We use this information to improve our website structure, content, and user experience.
- _ga — Set by Google Analytics. Used to distinguish unique visitors to our website by assigning a randomly generated identifier. Duration: 2 years. Third-party (Google).
- _ga_[container-id] — Set by Google Analytics 4. Used to persist session state and track interactions across pages. Duration: 2 years. Third-party (Google).
- _gid — Set by Google Analytics. Used to distinguish users and throttle the request rate to the analytics servers. Duration: 24 hours. Third-party (Google).
- _gat_gtag — Set by Google Analytics. Used to throttle the rate at which page view requests are recorded, reducing the load on analytics servers during high-traffic periods. Duration: 1 minute. Third-party (Google).
3.3 Preference Cookies
Preference cookies, sometimes called functionality cookies, allow our website to remember choices you have made and provide enhanced, personalised features. These cookies are not strictly necessary but contribute to a better browsing experience.
- wp_lang — Remembers your preferred language if our website offers multi-language content in future. Duration: 365 days. First-party.
- sidebar_state — Remembers whether you have collapsed or expanded the service category navigation on smaller screens. Duration: 30 days. First-party.
- recent_services — Stores the last service pages you visited so that relevant service suggestions can be displayed. Duration: 30 days. First-party.
3.4 Marketing and Advertising Cookies
We may use marketing cookies to deliver advertisements that are relevant to your interests and to measure the performance of our advertising campaigns. These cookies track your browsing activity across websites and build a profile of your interests. We only deploy marketing cookies with your explicit consent.
- _fbp — Set by Facebook (Meta). Used to deliver advertisements on Facebook and to measure the effectiveness of our Facebook advertising campaigns for plumbing and electrical services. Duration: 90 days. Third-party (Meta).
- _gcl_au — Set by Google Ads. Used to store and track conversions from our Google advertising campaigns, helping us understand which search terms and advertisements lead to service enquiries. Duration: 90 days. Third-party (Google).
4. Third-Party Cookies
Some cookies on our website are placed by third-party service providers. We do not control the operation of these cookies and recommend reviewing the privacy and cookie policies of the respective third parties for more information:
- Google Analytics and Google Ads: Google's privacy policy is available at https://policies.google.com/privacy.
- Meta (Facebook): Meta's cookie policy is available at https://www.facebook.com/policies/cookies/.
Third-party cookies are subject to the respective third party's own cookie and privacy policies, and Bold Move Property Solutions Sdn Bhd does not accept liability for the content or accuracy of those policies.
5. How to Manage Cookies
You have several options for managing cookies:
5.1 Through Our Cookie Banner
When you first visit boldmove.pro, a cookie banner appears at the bottom of the page. You can choose to accept or reject non-essential cookies. Your choice is stored in the cookie_consent cookie so that we remember your preference on subsequent visits. You can change your consent at any time by clicking the cookie settings icon that appears in the bottom corner of every page after your initial choice.
5.2 Through Your Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically configure your browser to block all cookies, block only third-party cookies, accept all cookies, or delete cookies when you close the browser. Please note that blocking essential cookies may impair the functionality of our website, including the ability to submit forms or request quotations.
Instructions for managing cookies in popular browsers:
- Google Chrome: Go to Settings, then Privacy and Security, then Cookies and other site data.
- Mozilla Firefox: Go to Settings, then Privacy and Security, then Cookies and Site Data.
- Safari: Go to Preferences, then Privacy, then manage cookies and website data.
- Microsoft Edge: Go to Settings, then Cookies and Site Permissions, then Manage and delete cookies and site data.
5.3 Through Opt-Out Tools
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. For Facebook advertising cookies, you can adjust your ad preferences through your Facebook account settings or visit the Digital Advertising Alliance opt-out page.
6. Cookies and Personal Data
Some cookies may collect data that constitutes personal information under the Malaysian Personal Data Protection Act 2010 (PDPA), particularly where cookie data can be combined with other information to identify you. Where this is the case, our Privacy Policy applies to the processing of that data. Analytics data is aggregated and anonymised wherever possible to minimise the collection of personal information through cookies.
7. Cookies on Mobile Devices
When you access boldmove.pro from a mobile phone or tablet, cookies function in the same way as on a desktop computer. However, mobile devices may also use device identifiers and advertising IDs that serve a similar purpose to cookies. You can manage these identifiers through your mobile device settings, typically found under privacy or advertising options in your device's system settings.
8. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not specifically respond to DNT signals, but you can manage tracking through our cookie banner and your browser settings as described above.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or updates to applicable laws and regulations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about our use of cookies. Material changes may also be communicated through a revised cookie banner on our website.
10. Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact Bold Move Property Solutions Sdn Bhd at:
- Email: [email protected]
- Phone: +60 3-7726 4185
- Operating Hours: Monday to Saturday, 8:00 AM to 7:00 PM
We are happy to explain our cookie practices in more detail and assist you with managing your preferences. For broader questions about how we handle your personal data, please refer to our Privacy Policy.